Mybos88 Privacy Policy – Our Commitment to Protecting Malaysian Players' Data

This Privacy Policy is published by mybos88 (mybos88.ws) and applies to all users who access the website, use the mobile app or use any services provided by mybos88. This document explains in detail how mybos88 collects, processes, uses, stores and protects your personal data.

Mybos88 fully respects the privacy of every Malaysian player. We believe data protection is more than a technical or legal requirement — it is the foundation of trust between our platform and our players. Without that trust, no online casino can sustain itself long-term, and mybos88 is well aware of this.

By using the mybos88 platform, you agree to the collection and use of your information as described in this Privacy Policy. If you disagree with any part of this policy, please stop using mybos88 and contact us to request deletion of your data.

Mybos88 collects various types of personal data depending on how you interact with our platform. The main categories of data we collect are as follows:

Mybos88 uses the personal data collected for legitimate and necessary purposes in the operation of our online casino platform. The following are the primary purposes for which your data is used:

• Service provision: Processing your account registration, deposits, withdrawals, and gaming experience on mybos88
• Identity verification: Verifies that you are eligible to use the mybos88 platform, including age verification (18 and above) and Malaysian citizenship or residency
• Account security: Detecting and preventing unauthorised access, fraud, money laundering, and suspicious activity
• Customer support: Helps you resolve issues, answer enquiries and provide technical support in Bahasa Melayu 24/7
• Personalisation: Personalises content, promotions and game recommendations — such as your favourite slots or Malaysia Super League match schedules — based on your preferences
• Responsible gaming: Monitoring gameplay patterns to identify players who may need responsible gaming support
• Platform improvements: Analysing aggregated and anonymised usage data to improve mybos88's performance and user experience
• Marketing communications: Sends you information on mybos88's latest promotions, bonuses and offers — only where you have given consent for this

Mybos88 will not use your data for any purpose beyond those stated above without first informing you and obtaining the appropriate consent.

Mybos88 processes your personal data on valid legal bases in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and international best practices. These legal bases are:

• Contract performance: Processing required to provide mybos88 services to you as agreed upon at registration
• Legitimate interest: Processing for platform security, fraud prevention, and service improvement purposes
• Legal compliance: Processing required to comply with applicable Malaysian laws, including AML (Anti-Money Laundering) requirements
• Consent: For optional processing such as marketing communications, mybos88 requires your active consent, which may be withdrawn at any time

Mybos88 does not sell your personal data to any third party. However, there are limited situations where we need to share your data with certain parties to keep our services running properly:

• Payment providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX banks such as Maybank2u and CIMB Clicks require only minimal transaction details to process your deposits and withdrawals
• Game providers: Information required to provide shared gaming with our world-class providers such as Evolution Gaming and Pragmatic Play — limited to session ID only
• Malaysian authority: mybos88 will comply with any lawful requests from Malaysian authorities, including the Royal Malaysia Police (PDRM), MACC (SPRM), or Bank Negara Malaysia, as required by law.
• Cloud services: Data stored on cloud infrastructure secured by strict data security agreements and full data encryption

Mybos88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable Malaysian law. The following are general guidelines for our data retention periods:

• Active account data: Retained for as long as your mybos88 account remains active
• Closed account data: Retained for 7 years after account closure for AML compliance and Malaysian legal requirements
• Financial transaction data: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements
• Security logs: Retained for 2 years for fraud detection and security investigation purposes
• Marketing communication data: Deleted within 30 days after you withdraw your marketing consent

Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to you personally.

Mybos88 continuously invests in the latest security technologies and procedures to protect your personal data from all threats. Key security measures we have implemented include:

• 256-bit SSL/TLS encryption for all communications between users and the mybos88 platform
• Encryption of data at rest for all data stored on our servers
• Two-factor authentication (2FA) is available for all mybos88 member accounts
• Round-the-clock security monitoring by the mybos88 IT security team
• Regular penetration testing conducted by independent security firms
• Role-based access control for mybos88 staff
• Regular encrypted data backups for recovery in the event of an incident

As a data subject, you have several important rights regarding your personal data held by mybos88. mybos88 fully respects and facilitates the exercise of these rights:

• Right of access: You have the right to obtain a copy of the personal data mybos88 holds about you
• Right to rectification: You have the right to correct any inaccurate or incomplete data
• Right to erasure: In certain circumstances, you have the right to request that your data be deleted from mybos88's systems
• Right to restriction: You have the right to request that mybos88 restrict the processing of your data under certain circumstances
• Right to portability: You have the right to receive your data in a structured, machine-readable format
• Right to object: You have the right to object to the processing of your data for direct marketing purposes at any time

To exercise any of the above rights, contact the mybos88 data protection team by email at support@mybos88.ws or via live chat. mybos88 will respond within 7 working days.

Mybos88 uses cookies and similar tracking technologies to enhance your experience on our platform. Here are the types of cookies we use:

In some cases, your personal data may be processed or stored outside Malaysia, particularly when mybos88 uses international cloud infrastructure or shares data with global service providers such as Live Casino game providers.

Whenever such data transfers occur, mybos88 ensures that an equal or higher level of data protection is applied to your data through the following mechanisms:

• Legally binding data transfer agreements with recipients
• Strict data encryption during international transfers
• Selecting partners who comply with international data protection standards

Mybos88 does not permit any individual under the age of 18 to register or use our platform under any circumstances. We do not knowingly collect personal data from underage children or minors.

Should mybos88 discover that personal data of a child has been collected without our knowledge, the following steps will be taken immediately:

• Any associated accounts will be suspended immediately while an investigation is conducted
• All collected personal data will be securely deleted
• Where applicable, the matter will be reported to the relevant authorities

If you become aware that an underage individual has registered on mybos88, please notify us immediately at support@mybos88.ws so that prompt action can be taken.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how mybos88 handles your personal data, please do not hesitate to reach out. mybos88's Bahasa Malaysia-speaking data protection team is available to assist you 24/7.

Mybos88 may also update this Privacy Policy from time to time to reflect changes in law, technology or platform operations. The date of the most recent update will always be displayed at the top of this page. We encourage you to review this page periodically.